Scarborough · local & mail-in repairs available
Bring it
back to light.
Phones, tablets, laptops, computers and game consoles, diagnosed and repaired by hand at 300 Borough Dr. Tell us what happened and we'll tell you what it takes to fix it.
- Drop off at Scarborough Town Centre
- Repair services available beyond the local area
What we fix
Pick your device. Tell us the symptom.
Choose the closest match and we'll carry it straight into your repair request. Not listed? Describe it in your own words and we'll take a look.
Phone repair
Screens, batteries, ports and the small failures that make a phone feel finished. Bring it in and we'll find out what's actually going on inside.
Back up your data before any repair if the device still powers on.
Start a repair requestTablet repair
Bigger glass, tighter assemblies. Tablets take patience to open properly, and that's how we treat them.
Tell us the model if you know it — it helps with parts availability.
Start a repair requestLaptop & computer repair
Hardware and software both get looked at. If a machine is slow, hot, dead or noisy, the diagnosis comes first.
Have important files on it? Mention that in your request so we handle the drive carefully.
Start a repair requestGame console repair
Consoles fail in familiar ways: ports, drives, fans and controllers. Tell us what it does and when it started.
Handhelds and controllers are welcome too.
Start a repair requestOther electronics
Plenty of everyday electronics come through the door. If you're not sure whether yours fits, ask — we'll tell you honestly either way.
Send a photo with your request if it helps explain the problem.
Start a repair requestHow it works
Three steps, no guesswork.
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Step 1
Tell us what happened
Call, email or send a repair request with your device and the symptom. The more detail, the better the first answer we can give you.
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Step 2
We diagnose it
The device gets inspected so the real cause is identified — not just the obvious one. We go over what the repair involves and what it costs before any work starts.
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Step 3
You approve, we repair
Once you give the go-ahead, the repair is carried out and you're told when it's ready. Timing depends on the device, the issue, the diagnosis and parts availability.
Beyond the local area
Can't visit us? Mail it in.
Repair services are available beyond Scarborough. The one rule: talk to us first, so your device travels with the right instructions and lands ready to be worked on.
- 1Contact Nova Repair firstDescribe the device and the issue by phone, email or the repair request form.
- 2We send shipping instructionsWhere to send it, how to pack it, and what to include with the device.
- 3Pack it carefullyProtect the screen and corners, and remove accessories unless we ask for them.
- 4Diagnosis and updatesWe inspect it on arrival and get in touch with what we find before repairing anything.
Please contact Nova Repair before mailing your device. Packages sent without shipping instructions can be delayed or misrouted.
Good to know
Questions before you hand it over.
Still unsure about something? Call (416) 296-0296 and ask.
It depends on the device, the issue, what the diagnosis turns up and whether parts are on hand. Once we've inspected it, you'll get a realistic timeline rather than a guess.
It helps. A quick call or repair request lets us understand the problem in advance and check on parts before you make the trip. For mail-in repairs, contacting us first is required.
Back up anything important before a repair whenever the device still powers on. If it doesn't, tell us what's stored on it and we'll factor that into how the repair is approached.
Some damage isn't worth repairing, and we'll say so. You'll hear what we found, what the options are, and you decide from there.
Yes — repair services are available beyond the local area through mail-in. Contact Nova Repair before shipping so we can send instructions and confirm the device is something we can work on.
Phones, tablets, laptops and computers, game consoles and controllers, plus other everyday consumer electronics. If yours isn't obvious, describe it in a repair request and we'll tell you whether we can help.
Contact
Let's look at it.
Call, email, drop in, or send the details below. Everything here is one tap away.
Request a repair quote
Fill this in and it opens your email app with the details written out, addressed to info@novarepair.ca. Nothing is sent until you press send there.